Purchase: Thank you for supporting the arts at the Honesdale High School Performing Arts Center. Your official tickets will be mailed to you directly to the provided address once tickets are purchased. If your ticket order is placed one week prior to the production, your tickets will be held at the box office for pickup, one hour prior to the performance. If you have any questions, please call us directly at (570) 251-9831.
Refunds & Exchanges: No
refunds are given except when performances are canceled. No tickets
may be exchanged for any performance in a series or other performances.
Management reserves the right to refund the ticket price and refuse
admission. Performance dates and cast are subject to change without
Late Seating: Latecomers will be seated at an appropriate interval in the program as determined by the management.
Cameras & Tape Recorders: The use of cameras and tape recorders is strictly prohibited.
Information and Ticket Charge Number:
Mastercard, Visa, Discover, and American Express are accepted. The Box Office operates Monday through Friday, 9am to 3pm; Saturday and Sunday, one hour prior to the performance. Orders received one week in advance will be held for pick-up at the Box Office. The Honesdale High School Performing Arts Center reserves the right to assess a per ticket charge for credit card, online orders, or for reissuing lost or forgotten tickets. Call (570) 251-9831. All credit card charges will appear on your Credit Card Statement as "Ticketleap."
Regardless of age, all patrons must have a ticket. Children under the age of 3 years will not be admitted to the Auditorium. All children must be seated with an adult. Any person disrupting a performance or inhibiting the enjoyment of an event for patrons may be removed from the auditorium without refund.
Backstage Access is Limited to performers, staff, and authorized visitors only.
Visit the Box Office
459 Terrace Street, Honesdale PA 18431
Customer Service & Ticket Sales
Last Updated: June 1, 2020
THIS PURCHASING AGREEMENT ("Agreement") is made by and between Ticketleap, Inc., a Delaware corporation, with a principal place of business at 10675 Perry Hwy, #1316, Wexford, PA 15090 ("Company," "Ticketleap," "We," "Us," or "Our"), and you, a person, organization or other entity ("You," "Your, " "Purchaser," "Buyer," or "Holder"). Ticketleap is in the business of providing reservations, tickets, memberships, certificates, admissions, and/or confirmations that allow You attendance at, access to, or participation in, events (including streamed events), venues and other activities (each, an "Event"). Each ticket that You purchase is a limited license to attend a particular Event, and is subject to the additional terms and/or restrictions that may be set forth on that ticket. The parties, intending to be legally bound, hereby agree as follows:
Ticketleap provides the following services: (i) displaying and listing Events as submitted by the Event organizer, promoter, producer, presenter, or manager (collectively "EVAs"), including, where applicable, streaming Events; (ii) accepting and processing Your on-line orders for tickets to the Event that You wish to attend; and (iii) providing You with a confirmation number for Your transaction. For some Events, the EVA has authorized Us to accept and process Your payment for Your ticket purchase;for other Events, you are required to pay the EVA directly for Your ticket and may be directed away from the Site to make payment through the EVA's PayPal account, through a third-party payment application such as Authorize.net or via cash or check. The payment method for each Event is specified in the Event listing on the Site. WHERE YOU PAY THE EVA AND DO NOT PAY ON TICKETLEAP DIRECTLY, WE DO NOT RECEIVE YOUR TICKET PURCHASE FUNDS AND HAVE NO RESPONSIBILITY OR LIABILITY FOR ANY REFUNDS. The version of this Agreement in effect at the time a ticket is purchased will govern that transaction.
The EVA, in its sole discretion, determines factors such as ticket pricing, availability, availability of individual refunds where an event has not been canceled, and seating locations. Tickets may be sold exclusively through Us or in combination with other inventories from companies not associated with Us. Ticketleap exerts no control or authority over the EVA, ticket prices, availability, seating locations, individual refunds, or any other companies which may be selling tickets to the Events listed on Our Site.
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You represent and warrant that any credit or debit card or other billing information that You provide to Ticketleap is valid and accurate in all respects, and that, if any such information You have on file with us changes, You will immediately update Your information with valid and accurate information before requesting any additional transactions or incurring additional charges through Ticketleap. By providing payment card or other financial or payment account information to Ticketleap, You hereby authorize Us to charge or debit your payment card or other account for the face value of any tickets You purchase, as well as any Fees or other charges (such as taxes) that may be due in connection with any transactions you request through Ticketleap. In the event that Ticketleap suffers a chargeback or any other monetary loss because of invalid financial or payment account information provided by You, or because of any other act or omission by You in violation of this Agreement or the TOS, Ticketleap shall be entitled to recover from You, in addition to any amounts otherwise owing, its reasonable costs of collection, including, without limitation, collection agency fees, reasonable attorneys' fees, and court costs.
You may be limited to a certain number of tickets for each Event. The Event listing will contain the maximum number of tickets available to each purchaser, and this number will be verified for each transaction. This policy is intended to discourage other purchasers from engaging in unfair trade practices. If We learn that You are purchasing more than the pre-determined number of tickets for an Event and engaging in practices that We, in Our sole discretion, determine to be unfair, We will terminate Your account and cancel Your ticket purchase without prior notice to You.
Before purchasing Your tickets, it is Your responsibility to carefully review all aspects of the Event, Event restrictions, if any (see the paragraph titled "Event Restrictions" for more information), dates, pricing, charges, and seat selection, as applicable. Except as specifically stated in the paragraph titled "Canceled or Rescheduled Events; Refund Policies," We will NOT issue any refunds or exchanges because You failed to review this information and We will not issue any refunds for any lost, stolen, destroyed, or damaged tickets, or as under any other circumstances except in the limited cases explicitly described in this Agreement. As previously stated, even if a refund is issued by Ticketleap, Our Fees will be deducted from the refund amount.
If You do not receive an email confirmation of Your purchase after submitting payment information, or if you experience an error message or service interruption after submitting payment information, it is Your responsibility to confirm with Us whether or not Your order has been placed by contacting Our customer support at the address provided below or emailing us at email@example.com. Only You may be aware of any problems that may occur during the purchase process. Ticketleap will not be responsible for such losses (whether monetary or otherwise). Orders are processed only after the relevant billing information has been verified.
Also, where You do not pay for Your ticket through Ticketleap (i.e., You pay through the EVA directly through the EVA's PayPal account, through another third-party payment application or in cash or check), Ticketleap has no responsibility for or control over the security or effectiveness of the payment method. These third-party party applications may experience errors and interruptions and may not be totally secure, and, therefore, You use them entirely at Your own risk. Ticketleap does not provide, recommend or endorse any third-party payment application.
If the Event offers or requires electronic ticket delivery, You will be able to print Your electronic tickets after Your order is processed. These tickets contain a unique bar code access code, or number that corresponds to Your order, for in-person events, and must be brought with You to the Event. Some Events will require a physical ticket. Physical tickets will either be shipped to You from Us or from the venue where the Event will be held. Some Events will require You to proceed to the call window to obtain Your tickets prior to entry. Other Events will allow You to be admitted directly. All of this information will be displayed on the Event listing, so please read and review the Event listing carefully.
You understand that You must bring printed tickets and/or the confirmation information with You to the in-person Event. Additionally, while not all Events require identification, on some occasions, government-issued identification will be required by the EVA. For this reason, We recommend that You bring a valid and current government-issued photo identification ("ID") with You to the in-person Event. When arriving at an Event(including when accessing a streamed Event), there will only be one entry or access permitted per ticket. If there are multiple parties attempting to enter or access the Event using the same ticket, with respect to in-person Events, only the first party that arrived with the ticket will be admitted, and, with respect to streamed Events, only the first party to access the Event with the ticket will be admitted.
You understand that You must bring printed tickets and/or the confirmation information with You to the Event. Additionally, while not all Events require identification, on some occasions, government-issued identification will be required by the EVA. For this reason, We recommend that You bring a valid and current government-issued photo identification ("ID") with You to the Event. When arriving at an Event, there will only be one entry per ticket. If there are multiple parties attempting to enter using the same ticket, only the first party that arrived with the ticket will be admitted.
Some Events listed on Our Site may have certain restrictions. For example, some Events will only admit people over twenty-one (21) years of age or must have a certain affiliation, such as being a student at a particular educational institution, or must meet certain hardware or software requirements for streamed Events. It is Your responsibility to determine if a particular Event restriction applies to You (and Your party, if applicable) and to fulfill all criteria in order to gain admittance. No refunds will be given if You are access entry to an Event due to such a restriction.
Occasionally, an Event is cancelled or postponed by the EVA due to weather or other unforeseen circumstances. In certain instances, We may also cancel an Event due to problems with the EVA or the Event listing. If an Event is cancelled, We may post a notice of cancellation on Our Site under the Event listing promptly after We receive notice of the cancellation or otherwise attempt to notify You. If this happens, and if You have paid Ticketleap directly for Your ticket, We may issue a refund after We have notice of the cancellation. If You learn that an Event is cancelled, moved, or rescheduled, please contact Us at Our customer support address set forth below for information on requesting a refund. Please include Your name, the Event, and Your confirmation number. PLEASE NOTE THAT, AS STATED ABOVE, IF YOU HAVE PAID THE EVA FOR YOUR TICKET (AND NOT TICKETLEAP), TICKETLEAP HAS NO RESPONSIBILITY OR LIABILITY FOR, OR CONTROL OVER, THE ISSUANCE OF ANY REFUND.
The EVA will have control over any refund availability and duration. Where you have paid for Your ticket through Ticketleap, You understand and acknowledge that Ticketleap cannot, and has no obligation to, issue refunds unless and until Ticketleap actually receives all such corresponding funds from the applicable EVA. Any refund issued by Ticketleap will be applied to the credit or debit card or other payment account You used to purchase Your ticket; Ticketleap shall not be responsible if you fail to receive Your refund because your account information on file with Ticketleap is no longer valid or up-to-date. Any refunds of Ticketleap's Fees are the sole responsibility of the EVA and will not be included in a refund from Us unless the EVA has previously reimbursed Ticketleap for the refund of the applicable Fees. Ticketleap does not assume responsibility to make refunds to any person other than the person who ordered the tickets as shown by Our records, regardless of whether or not the tickets purchased by You have been transferred in accordance with this Agreement.
Where a refund of a ticket price is issued, Our Fees will be deducted from the refund amount and will not be refunded to You (unless the EVA chooses to authorize and pay for a refund of Our Fees, in which case Fees will be refunded to You upon payment from EVA to Ticketleap of the applicable Fees).
If an EVA permits it, Tickets purchased by You may be transferred to other parties. If you are purchasing tickets for Yourself and on behalf of other parties, You, as the primary ticket holder, may resell or transfer these tickets to the other parties. It is Your sole responsibility to comply with any applicable federal, state, or local laws that relate to the resale, transfer, or other disposition (including so-called "scalping") of tickets. You are solely responsible, as well, for ensuring that any transferees of Your tickets are eligible to attend the Event and comply with any applicable restrictions for the Event (e.g., age restrictions). Neither this Agreement nor the TOS is intended to create any third-party beneficiary rights for transferees of tickets, and You agree to indemnify, defend and hold Ticketleap, its affiliates, and its and their respective officers, directors, shareholders, members, managers, employees, customers, suppliers, contractors, agents and representatives harmless from and against any and all claims, suits, complaints, actions, demands, proceedings, damages, losses, liabilities, costs and expenses incurred, suffered, brought, claimed, made or alleged by or on behalf of any transferees of tickets, as well as any and all attorneys' fees and other costs or expenses incurred by Ticketleap or any of the other indemnified parties in connection therewith. For tickets for Events sold by Ticketleap, tickets purchased from any party other than Ticketleap carry a great risk of being fraudulent.
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We are proud to support our students and honor the hard work they do in the performing arts. We invite you to support your local school community by making a donation. We depend on the generosity of the surrounding community to provide the best opportunities for our performing arts students and season. Our season is full of amazing productions!